Artisan Baking Excellence

Last updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, request information, or contact us. This may include your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Provide customer support
• Send you marketing communications (with your consent)
• Improve our services and develop new offerings

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

We use cookies to enhance your experience on our website. You can choose to accept or decline cookies through your browser settings.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]

Last updated: January 2026

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement.

Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order. Payment is required at the time of order placement. Prices are subject to change without notice.

Custom Orders

Custom cake orders require advance notice and a deposit. Design consultations may be required for complex orders. Changes to custom orders may incur additional charges.

Delivery and Pickup

Delivery times are estimates and not guaranteed. You are responsible for providing accurate delivery information. We are not liable for delays due to circumstances beyond our control.

Cancellation Policy

Standard orders may be cancelled up to 24 hours before scheduled delivery or pickup. Custom orders require 48-72 hours notice for cancellation, depending on complexity.

Food Safety

Our products are made in a facility that processes nuts, dairy, eggs, and gluten. Please inform us of any allergies when placing your order.

Limitation of Liability

Our liability is limited to the purchase price of the products. We are not responsible for consequential damages or losses.

Contact Information

For questions about these terms, contact us at [email protected]

Last updated: January 2026

General Information

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Prestige Baking Lab excludes all representations, warranties, obligations, and liabilities arising out of or in connection with this website.

Allergen Information

While we take care to identify allergens in our products, our bakery processes nuts, dairy, eggs, wheat, and other common allergens. Cross-contamination may occur. Please inform us of any allergies or dietary restrictions.

Product Variations

As our products are handcrafted, slight variations in appearance, size, and decoration may occur. We strive to match custom designs as closely as possible, but exact replication cannot be guaranteed.

Seasonal Availability

Some ingredients and products may not be available year-round due to seasonal limitations. We reserve the right to substitute ingredients of equal or greater quality when necessary.

Photography

Product photos are for illustration purposes only. Actual products may vary slightly in appearance due to the handcrafted nature of our baking.

External Links

Our website may contain links to external sites. We are not responsible for the content or practices of these external websites.

Changes to Disclaimer

We reserve the right to modify this disclaimer at any time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this disclaimer, please contact us at [email protected]